Job description

Key activities and responsibilities include (but are not limited to):

· Articulating business and technical value of our solutions and products

· Positioning technical solutions in competitive scenarios

· Being able to solve diverse client issues in an innovative way

· Liaise with our HQ and worldwide offices

· Remove (technical) barriers and motivate (remote) teams

· Technical sales (presales) activities for the Middle East Region region including

· Delivering demos

· Creating and delivering solution presentations

· Creating POCs

· Respond to RFPs & RFIs.

· Projects’ delivery includes

· Kick-off meeting

· Planning

· Delivering scope

· Perform UAT for project closure and start Post support phase.

· Etc…

· Post sales support

· Identifying scope of shared issues.

· Solve issues that are on project implementation level

· Communicate the issue with internal stakeholders in case it is outside implementation scope

· Etc…

Job requirements

· Self-motivated and the ability to network across remote teams

· Ability to articulate solutions and products to both technical and business audience

· Good presentation skills

· Strong in (technical) written and verbal communication

· Must take pride in their work and have a can-do attitude.

· Integration experience

What we see as a plus

· Previous experience in CX solutions, CPaaS and/or SaaS.

· Experience in a B2B technical support role or technical sales role, preferably for a CX company.