Senior Developer

Be part of CM.com. Step into a role where you’ll be empowered to connect and drive change at CM.com. We are looking for a Senior Backend Developer to join our Generative AI Team. 

At CM.com, we’re passionate about empowering businesses to deliver incredible experiences to their users. This is not just a job, it's an opportunity to change the way businesses and people connect.

You may already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, pay for anything with our payment solutions, or even through chatting with the helpful AI chatbot for support. All our services are integrated into our unique business structure, which consists of four business units: Connect, Pay, Live & Engage.

Our people are the spark that ignites innovation. CM.com colleagues are fueled by a passion for technology and a dedication to making a difference.

Since 1999, our philosophy has remained the same: “Do what you like, do what you’re good at, and contribute”.

What you will do

You’ll be working in CM.com’s Generative AI team. In our Generative AI team, you’ll be working on providing a state-of-the-art centralized platform around generative AI to CM.com customers where they can manage and control their generative AI powered assistants. 

Our Generative AI team focusses on providing functionality and control around Large Language Models in combination with traditional NLP concepts to fully service our customers’ use-cases.

As a Back-End Engineer, you will play a crucial role in ensuring the scalability and reliability of our existing platform while collaborating closely with the team to design and implement cutting-edge solutions. You will integrate AI capabilities developed by our data scientists and ML engineers with traditional software engineering practices to build innovative products that are either customer-facing or integrated across the broader CM.com platform and product portfolio.

The core product currently consists of:

• A custom-built CMS customers can use to easily manage the data in their knowledge base, synchronize their knowledge base with external systems while also preparing the data for our inference engine.
• A custom-built inference engine that’s able to process any question/instruction from the end-user providing fully customizable, autonomous AI agents across multiple domains (customer service, marketing, internal automation…).

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.
• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.
• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.
• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have:

• A bachelor's or master's degree in computer science or similar.
• 3+ years of experience in back-end languages like .NET Core/Python/Go
• Experience in managing and debugging Kubernetes based deployments.
• Experience in using Terraform.
• Able to perform heavy performance optimizations in highly concurrent services.
• Experience in creating, managing, and scaling services under a constant high workload.
• Experience with database technologies such as PostgreSQL (or similar SQL solutions)
• Experience in GitOps (Flux) is a nice-to-have.
• Knowledge about vector databases like Weaviate; pub/sub and ETL processes, and/or machine learning/deep learning are nice-to-haves;
• Fluency in English as we are an international and multicultural environment.
• And you are located within travel distance to our Tilburg office.

Benefits of working at CM.com
Your CM.com journey starts with the 3-day Global Onboarding at our Breda HQ. Dive deep into our organization, the four business units, our unique culture, and connect with your colleagues from all over the world.

As a CM.com Club Member, you'll unlock a world of incredible benefits:

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.
• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.
• Invest in your future: A solid pension plan.
• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days
• Own your success: Become a shareholder with our Employee Share Purchase Program.
• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.
• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs. At CM.com, everyone gets VIP access – because together, we rock