Sales Development Representative

Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again. From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

All our services are integrated into our unique business structure, which consists of four business units: Connect, Pay, Live & Engage.

Now, we’re looking for a Sales Development Representative to join the Sales Engage Team and help us shape the future of customer service, marketing automation, and AI solutions!

What you will do

As a Sales Development Representative, you’ll be part of the Sales Engage Team, a vibrant and ambitious group working to drive opportunities and close deals. You’ll have a buddy to guide you through your journey, ensuring you learn, grow, and succeed in your role. Whether your goal is to become an Account Executive or explore other career paths, this role is designed to help you develop the skills and expertise needed to thrive.

Your mission? To understand the Engagement Platform and the innovative products that we build and sell, such as customer service solutions, marketing automation tools, and conversational AI technologies. By becoming a trusted advisor to leads and prospects, you’ll create a funnel of opportunities that fuels the team’s success.

Your responsibilities include:

• Market Exploration: Research and understand the domain of customer service and marketing automation to identify opportunities.

• Pipeline Building: Develop leads, nurture prospects, and build a strong sales pipeline for the team.

• Trusted Advisor: Engage with prospects to understand their needs and position CM.com as the solution.

• Team Collaboration: Work closely with your team to achieve shared goals in a supportive and energetic environment.

Why is it fun to work in this team? The Sales Engage Team is young, dynamic, and eager to succeed. The atmosphere is vibrant, and everyone is willing to help each other achieve their goals.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• A bachelor’s or master’s degree in Sales, Marketing or a similar field of work

• Gained some experience in a sales/business development role with a focus on B2B outbound prospecting

• Worked with Salesforce

• Excellent written and verbal communication skills

• Fluency in Dutch and English

• Proximity to our awesome HQ in Breda

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboardding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.