Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again. From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

All our services are integrated into our unique business structure, which consists of four business units: Connect, Pay, Live & Engage.

Now, we’re looking for a Product Owner META who is ready to enable our clients in utilizing the full suite of META Messaging features.

What you will do

As the Product Owner for the Meta Product (WhatsApp Business), you lead the development roadmap of all new META product features in our platform (95% of which is Whatsapp - but your scope also covers Instagram, & Facebook messenger). You will work closely with META, internal teams, and international stakeholders to ensure the product aligns with both CM.com’s business goals and Meta’s roadmap.

You will, amongst others:

• Translate Meta’s product roadmap into the CM.com Connect roadmap and manage the product backlog. To deliver the best value, you ensure you understand the market needs and customers’ problems and translate this into a clear product strategy. You ensure your team is working on the items that matter the most.

• Represent CM.com in partner meetings with META and ensure the integration of all relevant features from Meta’s Business Messaging API.

• Play a substantial role in supporting our sales and account management team to maximize the value that our (potential) customers get from the product.

• Protect CM.com’s partner status with Meta and maintain a strong relationship with them.

• Collaborate with international colleagues and country managers to ensure the product meets the needs of diverse markets.

• Understand that our services are an essential part of our customer’s business operations and stability, and reliability is therefore critical. Scalability is not an afterthought, but an essential part of the product development.

• Attend Meta webinars (monthly, often in the evening due to time zone differences) and stay updated on their developments.

Why it’s fun to work in this team

• You’ll work in a dynamic, international environment with colleagues from across the globe.

• You’ll have to work in close collaboration with Meta, one of the world’s most innovative companies.

• You’ll play a key role in shaping the future of business messaging at CM.com.

If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• Academic level of reasoning.

• Medior to senior-level experience as product owner or similar role.

• Strong communication and collaboration skills to work with international teams and manage time zone differences.

• Flexibility to attend evening webinars and adapt to Meta’s requirements.

• Experience working with external partners and navigating complex relationships.

• Experience in the messaging or telecommunications sector is a nice-to-have.

You’re flexibel and open to travel occasionaly to Meta events or to visit our global hubs offices if needed.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

We can only consider candidates who already hold a permanent work and residence permit for the Netherlands. For this position, we are not offering visa sponsorship now or in the future. We emphasize this to be upfront and to avoid any misunderstandings or disappointment.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. We advise to check if you live within reasonable commuting distance of the office(s) listed in the job description.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.