Imagine a world where businesses can connect with their customers seamlessly, delivering the right message at the right time through the right channel. At CM.com, we are making that vision a reality with our AI-powered Marketing Product Suite, the Mobile Marketing Cloud (MMC).

The pace of innovation has never been faster, and CM.com is once again at the forefront, harnessing the power of Artificial Intelligence to help businesses create more meaningful, personalized, and impactful interactions at scale. From the SMS or WhatsApp messages you receive from your favorite fashion brands, to the tickets you secure for your favorite festival, to the AI-driven chatbots that help you solve a problem, our solutions are transforming the way businesses and people connect.

Our Mobile Marketing Cloud is built by three dedicated product teams:

1. The CDP team focuses on collecting, unifying, and activating customer data.

2. The Inspire team develops real-time personalization features.

3. The Campaigns & Pages team builds tools for creating and automating email campaigns and landing pages.

We are now looking for a Product Owner with a strong background in the marketing automation domain to join the Campaigns & Pages team, playing a key role in helping marketers design and execute personalized campaigns at scale while shaping how they leverage Agentic AI to deliver more relevant and impactful customer interactions.

What you will do

As Product Owner for Campaigns & Pages, you’ll shape the roadmap and guide the evolution of our campaign tooling — making sure it meets the needs of modern marketers and stays ahead with smart, user-focused innovations.

You’ll be working in a dedicated product team with three developers and a lead developer. Together with the other Product Owner and the Product Manager, you’ll help define the overall roadmap for the Mobile Marketing Cloud. You’ll also work closely with our international sales and customer success teams to stay aligned with client needs and market trends.

Your primary responsibilities will be to:

1. Take part in the product development team and manage the backlog to develop the MMC product to meet and excel expectations of the customers in our sweet spot markets act as the technical expert for the MMC ecosystem.

2. Play a substantial role in supporting our Client and Commerce organization to maximize the value that our (potential) customers get from the product. Ensure the product is sold with the intended purpose, and that customers utilize the product as intended, leveraging all features properly to maximize their benefits.
   

You will, amongst others:

• Own the roadmap: Define and prioritize the product roadmap for the marketing channels within the Mobile Marketing Cloud, ensuring alignment with business goals and customer needs.

• Drive innovation: Stay ahead of industry trends and customer demands to continuously improve and expand the product.

• Collaborate with stakeholders: Work closely with internal teams, including development, sales, and marketing, to ensure seamless execution of the product vision.

• Ensure continuity: Maintain the reliability and performance of the marketing channels, ensuring they meet the highest standards of quality and usability.

• Engage with customers: Gather feedback from users to identify pain points and opportunities for improvement.

• Work Together: Be an active and collaborative member of the team, contributing to a culture of innovation and excellence.

If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• Academic level of reasoning;

• Sufficient experience as a Product Specialist, ideally in a Marketing SaaS context, you have experience in marketing automation / email marketing (tools);

• A strong interest in how (agentic) AI can transform marketing and automation, and you bring ideas or curiosity about how to apply these technologies to real-world use cases.

• Market awareness, you’re on top of marketing trends and you know the ecosystem of software vendors and marketing agencies;

• A strong interest in technical product development coupled with experience in a commercial role;

• Excellent communication skills to effectively convey technical concepts to various stakeholders;

• A strategic, customer-centric mindset that enables you to oversee and safeguard long-term goals;

• Basic understanding/experience with JavaScript, JSON, and database querying or the willingness to learn.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

We can only consider candidates who already hold a permanent work and residence permit for the Netherlands. For this position, we are not offering visa sponsorship now or in the future. We emphasize this to be upfront and to avoid any misunderstandings or disappointment.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. We advise to check if you live within reasonable commuting distance of the office(s) listed in the job description.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.