Financial Risk & Fraud Manager

Be part of CM.com. Step into a role where you’ll be empowered to connect and drive change.

The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again, Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

We are looking for an experienced Financial Risk / Fraud Manager to safeguard our company against financial risks and fraud. With your expertise, you'll help protect CM.com's financial integrity while enabling sustainable growth.

What you will do

As the Financial Risk & Fraud Manager at CM.com, you will take the lead in protecting our organization from financial risks and fraud. Working closely with the Risk & Compliance team, you will:

• Identify, assess, and test controls for financial and fraud risks, ensuring proper mitigation measures are in place within the operation.

• Improve operational processes by embedding internal controls to prevent financial and fraud risks.

• Monitor and oversee improvement actions where financial & fraud risks are inadequately managed.

• Drive key projects, such as implementing group-wide KYC processes and setting credit limits.

• Manage ad hoc fraud investigations in collaboration with Internal Audit and oversee the implementation of corrective actions.

• Report and escalate fraud risks to senior management and relevant departments, ensuring timely resolutions.

• Align fraud risk management strategies with CM.com's risk appetite and regulatory standards.
  

This role offers the opportunity to shape CM.com’s financial integrity and drive impactful improvements across our global operations.

You will be part of the Risk & Compliance team, currently consisting of 7 colleagues in Risk Management & Compliance positions. The team culture can best be described as open, collaborative, passionate and eager. All members are professionals, taking the extra mile to support the organization. Each member is valued for their constructive opinion and willingness to support each other, the rest of the organization and come to excellent results. The team is (mainly) located in the Breda office, our Headquarters.

You will collaborate closely with the Head of Risk & Compliance, and various other stakeholders, e.g. Legal counsel, HR professionals, Finance Operations, Reporting, Business unit Leaders, (internal/external) auditors and the compliance experts.

Feel connected to CM.com’s shared values:

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change
  

Additionally, you ideally have:

• Educational Background: A Bachelor’s or (preferably) Master’s degree in a relevant field.

• Relevant Experience: Preferably 3+ year of experience in financial control, accounting, auditing, compliance or similar field of work, with a proven ability to work independently in an autonomous role. Experience in and knowledge of financial processes (e.g. hire to retire, order to invoice, record to report, and purchase to pay) is a preferred.

• Company characteristics: Experience in a company subject to mandatory compliance requirements (e.g. Payments Service Provider), ideally within a global organization is preferred.

• Language Skills: Full proficiency in English is essential, and fluency in Dutch is highly preferred.

• Communication & Collaboration: Excellent communication skills with the ability to effectively manage and engage stakeholders at all levels. Driven to collaborate to achieve results, resilient and show a “ can do” mentality.
  

We can only consider candidates who already hold a permanent work and residence permit for the Netherlands. For this position, we are not offering visa sponsorship now or in the future. We emphasize this to be upfront and to avoid any misunderstandings or disappointment.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. Therefore, for this position, it is mandatory that you live within reasonable commuting distance of the offices listed in the job description.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboardding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.
  

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.