The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again, Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.

Now, we are looking for a Business Controller to support our Live Business Unit in making the right business decisions. 

What you will do 

At CM.com, every Business Controller is responsible for a specific business unit and takes ownership of a secondary theme. In this role, around 50% of your time will focus on the Live business unit, while the other 50% will give you the opportunity to contribute to other areas, such as: 

• Supporting other business units, 

• Collaborating with the FP&A consultant, 

• Strengthening ties with the Business Intelligence team, or 

• Taking on other impactful business finance projects. 

 
We’re open to shaping the role to match your strengths and personal preferences!

The Live business unit empowers clients to create unforgettable visitor experiences across music and live events, immersive experiences, and museums and parks, working with iconic names like the Heineken Experience, Notre Dame, and Live Nation. With a strong focus on the Benelux, France, and the UK, we’re growing rapidly—and that’s why we need a strong financial business partner to support and drive this growth. As a Business Controller, you’ll: 

• Lead the Planning & Control cycle, translating strategy into solid plans and accurate forecasts. 

• Provide forward-looking insights through monthly reporting and embed corrective actions when needed. 

• Drive fact-based decision-making on topics like new clients, pricing, investments, and international projects. 

• Collaborate with teams like Sales, Product, and Operations, offering proactive advice to drive growth and value creation. 

Business Finance at CM.com consists of two tightly connected teams: Business Control and Business Intelligence (7 FTE. Together, these teams provide data-driven insights and financial expertise to the business. 

You’ll join the Business Control team, working alongside four direct colleagues in Breda. You’ll report to Renée Scheerman, Head of Business Finance, who reports directly to our CFO. 

Feel connected to our CM.com shared values: 

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.  

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally. 

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.  

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change.
  

Additionally, you ideally have 

• Master in Business Administration, Economics or equivalent; 

• 5+ years experience in (commercial) business control;  

• Experience in fast paced, dynamic tech environment in an international setting is a big plus;  

• You are fluent in Dutch and English;  
  

Next to that, you:  

• Are an excellent communicator with a strong business acumen;  

• Combine strong financial understanding with great industry interest and strategic thinking;  

• Have a continuous improvement mindset and you are always looking for commercial opportunities; 
  

We can only consider candidates who already hold a permanent work and residence permit for the Netherlands. For this position, we are not offering visa sponsorship now or in the future. We emphasize this to be upfront and to avoid any misunderstandings or disappointment.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. Therefore, for this position, it is mandatory that you live within reasonable commuting distance of the offices listed in the job description.

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Join the club: Join our unique 3-days Global Onboardding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.