Imagine a world where every interaction feels effortless. At CM.com, we’re making that vision a reality by placing AI at the core of everything we do.

The world has never innovated as quickly as it is today, and CM.com is at the forefront of innovation again. From the SMS or WhatsApp messages you receive to the tickets you grab for your favorite festival or the chatbot that helps you solve a problem—our solutions are transforming the way businesses and people connect.
 

All our services are integrated into our unique business structure, which consists of four Business Units: Connect, Pay, Live & Engage.

Now, we’re looking for an experienced Account Executive to join our Connect Business Unit. As the market shifts from traditional SMS-based communication to richer, multi-channel customer interactions, we need someone who can drive business growth by acquiring new clients and partners, while seizing opportunities in an evolving landscape.

What you will do

Our Connect platform (CPaaS) enables over 4000 Dutch clients to engage with their customers across multiple communication channels such as SMS, WhatsApp (for Business), Google Business Messaging, Voice, Email, RCS, and social media platforms. With customer expectations growing beyond simple SMS to rich, conversational messaging, we offer solutions that help businesses meet these new demands.

As a Account Executive, you will play an important role in expanding our presence in the Dutch market. You will:

• Drive new business development;

• Explore opportunities with potential partners and create long-term business relationships.

• Help clients transition from one-way communication (SMS) to interactive, multi-channel conversations by integrating newer communication methods like WhatsApp and Google Business Messaging.

• Work closely with key decision-makers, such as C-level executives, as well as Technology, Security, and Marketing managers, to propose and implement tailored solutions.

• Act as a bridge-builder within CM.com, you’re always looking for opportunities to cross-sell complementary CM.com solutions (f.e. Halo, Marketing & Service software, Payments or Ticketing solutions).
  

The communication market is evolving rapidly. Other challenges you might face include identifying opportunities to introduce new interaction channels such as Google Business Messaging, Instagram, Facebook, Voice and other. Besides that, you will become a key playing in maintaining CM.com’s competitive edge, bringing in new clients and converting those using competitor platforms.

You’ll join a dynamic sales team of about 10 colleagues, working collaboratively to acquire new clients, partners and system integrators and grow existing accounts in sectors like Tech & Media, Logistics, Finance, Telco, Utilities, and Government. You'll report directly to Sven van Gurp, Sales Manager for Connect.

If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.

Feel connected to our CM.com shared values

• Drive & Lead: We encourage the entrepreneurial spirit and are self-managed to be able to quickly grasp opportunities.

• Grow & Learn: We keep evolving our innovation capabilities and help you to get the best out of yourself, both professionally and personally.

• Together & Care: We love working together. We stimulate collaboration with utmost respect for each other regardless of gender, age, background, or beliefs.

• Speed & Change: We are an agile and dynamic organization, that keeps adapting and knows how to respond to opportunity or change

Additionally, you ideally have

• A bachelor’s or master’s degree in a relevant field (e.g., Business, Marketing, IT, or related disciplines).

• Proven commercial experience in the Telco, CPaaS, or IT services industries (this is a non-negotiable requirement).

• A track record of success in selling complex solutions to large enterprises or corporate environments.

• Exceptional communication and presentation skills, combined with a strong commercial acumen and strategic mindset.

• Outstanding relationship-building and stakeholder management skills.

• Experience navigating long sales cycles and a deep understanding of corporate decision-making processes.

• Full professional fluency in both English and Dutch.
  

Believe you’d be a great fit for this role, even if you don’t tick every box? Reach out to our Recruitment team! We’d be happy to connect and see if we can make it work together.

We can only consider candidates who already hold a permanent work and residence permit for the Netherlands. For this position, we are not offering visa sponsorship now or in the future. We emphasize this to be upfront and to avoid any misunderstandings or disappointment.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. We advise to check if you live within reasonable commuting distance of the office(s) listed in the job description.

Why join CM.com?

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• Performance Incentive: All commercial team members are eligible to participate in the sales incentive plan.

• Join the club: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.

• Fuel your mind: Daily healthy lunches and snacks to keep you energized.

• Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.

• Invest in your future: A solid pension plan.

• Take your time off: Recharge with 25 vacation days, plus the option to purchase 10 additional days

• Own your success: Become a shareholder with our Employee Share Purchase Program.

• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

• Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.